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CONTACT & SUPPORT

Have a question?
Let’s talk.

Need help signing in, have a suggestion or want to ask about your data? Here is how to reach the OncoRegimen team.

iPhone and iPad appWeb platformNo account needed to contact us

Using OncoRegimen

Contact us about your account, the library or a feature.

  • Sign-in, email verification and workspace access.
  • Technical issues on iPhone, iPad or your browser.
  • Suggestions, feedback or content to report.

Your personal data

Request a copy of your data, a correction or deletion of your account.

  • Include the email address associated with your account.
  • Describe your request; we may need to verify your identity.
  • You can contact us even if your access is pending or has been declined.
Your OncoRegimen contact

Team OncoRegimen · Support and privacy

Email buttons open your email app. You can also call the number above. For a technical issue, include your device, app version and the steps that led to the problem. Do not send passwords, sign-in codes or information that identifies a patient.

Before you contact us

My account is awaiting approval.

New registrations are assigned to the Agutec workspace and need approval from an owner. Verifying your email does not replace this approval. Contact a workspace owner, or email us if you are unsure who to ask.

I cannot sign in.

On the sign-in page, select “Forgot password?” to reset your password. Check your spam folder too. If the problem continues, email support and include your account email address.

How do I request account deletion?

Choose “Request account deletion” above and, if possible, send your request from your account email address. The team will reply to verify the request and explain the process, including any data that must be retained. Uninstalling the app does not delete your account. Read more in our privacy policy.

What information does OncoRegimen use?

The privacy policy covers the website, platform and iOS app, including account data, sessions, library contributions and calculation tools.