Using OncoRegimen
Contact us about your account, the library or a feature.
- Sign-in, email verification and account access.
- Technical issues on iPhone, iPad, Android or your browser.
- Suggestions, feedback or content to report.
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CONTACT & SUPPORT
Have a question?
Let’s talk.
Need help signing in, have a suggestion or want to ask about your data? Here is how to reach the OncoRegimen team.
Your personal data
Request a copy of your data, a correction or deletion of your account.
- Include the email address associated with your account.
- Describe your request; we may need to verify your identity.
- You can contact us even if your access is pending or has been declined.
Your OncoRegimen contact
Team OncoRegimen · Support and privacy
Email buttons open your email app. You can also call the number above. For a technical issue, include your device, app version and the steps that led to the problem. Do not send passwords, sign-in codes or information that identifies a patient.
Before you contact us
My account is awaiting approval.
New registrations are reviewed before access to the library is granted. Verifying your email does not replace this review. Email us if your request is taking longer than expected.
I cannot sign in.
On the sign-in page, select “Forgot password?” to reset your password. Check your spam folder too. If the problem continues, email support and include your account email address.
How do I request account deletion?
Signed in, open Account and choose “Delete account”, on the web platform or in the iOS or Android app. This works even while your registration is awaiting approval. If you can no longer sign in, choose “Request account deletion” above and, if possible, send your request from your account email address. The team will reply to verify the request and explain the process, including any data that must be retained. Uninstalling the app does not delete your account. Read more in our privacy policy.
What information does OncoRegimen use?
The privacy policy covers the website, platform and mobile apps, including account data, sessions, library contributions and calculation tools.